The Bianyo Promise
Our promise to you is to do whatever it takes to ensure your satisfaction - which is our #1 priority. On the surface, it may seem as though we "just sell marker pens" - but our vision goes far deeper than that. We are here to serve our global family of creative artists and writers, and we take your satisfaction very seriously. Therefore, if you’re anything less than 100% happy with your purchase, please don’t keep it to yourself. Bring your concerns to our attention as soon as possible, and we’ll organize a return and full refund.
Rest assured that we have a committed crew of pro artists hard at work behind-the-scenes, testing every product for performance before shipping anything out. This is just one example of how we go above and beyond to ensure all Bianyo USA art supplies are exactly how you expect them to be.
As part of our promise to exceed your expectations, we offer free nationwide shipping. Orders typically take 3-7 days to arrive.
Suggestions and Reviews
Your voice is always heard atBianyo USA. From positive reviews to negative ones, we carefully read the full spectrum to understand how we’re doing, what we’re doing right, and what we could be doing better. We are committed to delivering service that gets better and better, which also involves keeping the conversation going with our followers on social. Your feedback is always heard, and if you have any suggestions or comments, please contact us today.